Content Analysis Database > Approaches

Approaches

Wikipedia Content Inventory

8 primary fields:
Field Preferred Name Notes
URL Link
File Format Format
Title Meta page title
Meta Keywords
Meta Description
Author Content owner Carefully define what you mean by content owner.
Date Last Updated Date page last updated
Audit Comments Audit Comments (or Notes)

Nielsen Heuristics

Jakob Nielsen's 10 Usability Heuristics are the most widely cited rules of thumb for interface usability — distilled by Nielsen in 1994 from a survey of usability problems and updated since. They are deliberately broad principles rather than specific guidelines, intended to be applied with judgment to whatever interface is in front of you.

Applied to web content as a rubric, the heuristics let you score every page on the same ten dimensions: how clearly the page communicates where the user is, whether its language matches how the audience actually thinks, whether users can recover from mistakes, whether the layout is consistent with the rest of the site, and so on.

Each page gets a score for each heuristic plus an overall score, so you can sort an inventory by usability, find your weakest pages or weakest dimensions, and use that to prioritize rework.

11 primary fields:
Field Preferred Name Notes
Nielsen H1 Visibility H1 Visibility
Nielsen H2 Real-World Match H2 Real-World Match
Nielsen H3 User Control H3 User Control
Nielsen H4 Consistency H4 Consistency
Nielsen H5 Error Prevention H5 Error Prevention
Nielsen H6 Recognition H6 Recognition
Nielsen H7 Flexibility H7 Flexibility
Nielsen H8 Aesthetic H8 Aesthetic
Nielsen H9 Error Recovery H9 Error Recovery
Nielsen H10 Help & Docs H10 Help & Docs
Nielsen Overall Score Overall Score